Quality & Food Safety Admin (German)
Apply now »Date: May 21, 2023
Location: Neuss, DE, 41460 Zaandam, NH, NL, 1506 MA
Company: Bunge
We are searching for a Quality and Food Safety (QFS) Admin to join our Bunge team! In this role, you will be the first point of contact for all QFS enquiries from our large (mainly) European customer base. Your main task will be to ensure professional service level delivery towards your contacts.
Are you instinctively at ease with building the relationship with customers whilst providing the information and answers requested in a prompt and timely manner? Read on!
Your role as QFS Admin
Our ideal candidate has a QFS mindset and is in the same time very customer focused. We don't require previous QFS experience for this role, but a similar background - for example customer service, administration or other similar support role.
The most important part of this role is the customer facing in its core (and related services associated with it). With your pro-active personality and ability to prioritize well, you can easily define the importance and urgency of incoming requests while following the defined levels of customer segmentation.
The core of your daily responsibilities will include a clean administration of the documentation managed, both in SalesForce (CRM) and the QFS Portal. It is crucial to organize your day well to maintain a controlled view on the demanding flow of enquiries.
Other responsibilities will include:
- Informing the customer(s) with respect to the QFS questions asked and by sharing standard documents;
- Archiving and registration of the information given to customers.
What do you bring to the role?
- Minimum an vocational diploma;
- 2-3 years of experience in support services to customer in a B2B relation;
- Excellent communication skills;
- English & German language proficiency. Other languages are a plus.
What We Offer
A front-line customer facing role in an organization with colleagues around the world, who are dedicated to improving the global Agri-Food value chain, one day at a time. Together, we bring food from where it’s produced to where it’s needed. We are willing to train you to understand some of the technical background required for the role itself. We value and stimulate development through training, education and experience and offer effective/accredited tools and resources to support you in your journey.
If this description reflects your profile or ambition,please hit apply; we are looking forward to receiving your application in German or English.
Acquisition by agencies is not appreciated, we do not use agencies at this moment for our recruitment. Open proposals of candidates are at own risk.
#LI-TN1 #LI-DS2
We Are Bunge
Bunge is a global agribusiness with one mission – we connect farmers to consumers to deliver essential food, feed and fuel to the world. We have unmatched global scale and deeply rooted relationships which allow us to bring innovative ingredients and knowledge to some of the world’s biggest brands – many of which are likely in your home right now.
We know that to achieve our mission and deliver the best results to our customers, each other and the world we need to work together – so we hire talented people who are passionate, bold and driven to work as One Bunge. This dedication is deeply embedded in our culture and reflected in the way we work.
Every day our people exemplify these values, which represent Bunge at its core:
Act as One Team by fostering inclusion, |
Drive for Excellence by being agile |
Do What’s Right by acting safely, ethically |
If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge.
Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.
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Food Safety, Agronomy, QA, Quality Assurance, QC, Quality, Agriculture, Technology