IT Business Analyst - Salesforce and Commercial Solutions

IT Business Analyst – Salesforce and Commercial Solutions

Bunge has an exciting opportunity available for IT Business Analyst – Salesforce and Commercial Solutions.  In this role, you will be part of a global team working on challenging, meaningful projects impacting core business activities. Since 1818, Bunge has been connecting farmers to consumers to deliver essential food, feed, and fuel to the world. Looking to the future, our ambition is to continuously reinvent ourselves, leveraging data to be at the forefront of analytics, technology and talent to accomplish our purpose in a better, faster and simpler way. Bunge is committed to operating and thriving in the digital world – creating world class agile teams where teammates are empowered and encouraged to collaborate and test and learn to succeed.

Position Overview

Bunge is seeking an experienced Business Analyst to join our global Salesforce team. This role serves as a strategic partner between business stakeholders and technology teams, driving the scope, design, delivery, and continuous improvement of Salesforce solutions.

The IT Business Analyst is responsible for understanding business strategies and processes, identifying opportunities for improvement, translating business needs into scalable Salesforce, and ensuring delivered outcomes meet business needs. In addition, the analyst will manage and coordinate the execution of the Salesforce initiatives they are assigned to, owning delivery activities from analysis through release.

This role requires a strong understanding of Salesforce capabilities and configuration options, enabling the Business Analyst to consider scalable, efficient solutions aligned to both business goals and platform best practices.

Key Responsibilities

Business Analysis 

• Partner with business stakeholders to understand current processes, identify pain points, and define future-state business requirements.
• Lead workshops, interviews, and discovery sessions to gather and document functional and process requirements.
• Translate business needs into user stories, process flows, functional specifications, and acceptance criteria.
• Leverage Salesforce platform knowledge to work closely with the technical teams to recommend appropriate solutions, configurations, and automation options.
• Ensure proposed solutions align with platform best practices, internal standards, and long-term scalability.

Salesforce Delivery & Coordination

• Act as the primary owner for assigned Salesforce initiatives, coordinating activities from intake through deployment and hypercare support.
• Support solution planning, effort estimation, and sequencing of work.
• Manage vendor engagements, including SOW oversight, deliverables, cost tracking, and performance management.
• Collaborate closely with architects, developers, administrators, testers, and external partners to clarify requirements and resolve questions.
• Manage scope, risks, dependencies, delivery timelines, and changes within assigned efforts.
• Support and coordinate testing activities, including test planning, user acceptance testing (UAT), and defect resolution.
• Ensure delivered solutions meet defined business requirements and quality expectations.

Stakeholder Engagement & Relationship Management

• Serve as the primary liaison between business stakeholders and IT delivery teams.
• Build strong partnerships with commercial and digital transformation leaders.

• Facilitate alignment across regional and global teams while managing competing priorities.
• Drive decision-making discussions and secure stakeholder buy-in for process and system changes.
• Communicate project status, risks, and recommendations to leadership and project stakeholders.

Platform Governance & Continuous Improvement

• Champion Salesforce best practices and global standards.
• Ensure proper documentation of business processes, requirements, and solution designs, in line with company policies.
• Participate in ongoing reviews of Salesforce usage and business processes to identify optimization opportunities.
• Stay current on Salesforce features, enhancements, and best practices to support continuous platform improvement.
• Support roadmap planning and identification of emerging technologies, including AI and automation capabilities within Salesforce.
• Contribute to improvements in analysis, delivery, and governance processes.

Qualifications

Required

• Bachelors degree in Information Technology, Business, or related field.
• 7+ years of experience as a Business Analyst supporting IT or enterprise business applications
• 5+ years of Salesforce experience, with strong understanding of Salesforce capabilities
• Ability to manage multiple initiatives and priorities simultaneously.
• Strong communication skills with the proven ability to effectively engage business and technical stakeholders; English as a Business language is required
• Highly organized, analytical, and detail‑oriented.

Advanced English is required, with the ability to communicate clearly and confidently with global stakeholders, prepare executive-level materials and facilitate international workshops. Please consider uploading résumés only in English.

Preferred

• Experience supporting Salesforce implementations or enhancements in a global or enterprise environment.
• Exposure to Agile or hybrid project delivery methodologies.
• Salesforce certifications are a plus.
• SAP experience is a plus.

Na Bunge, nosso objetivo é conectar agricultores a consumidores para fornecer alimentos, ingredientes para nutrição animal e combustível essenciais para o mundo. Como uma fornecedora líder de soluções para o agronegócio, nossa equipe de aproximadamente 34.000 colaboradores dedicados atua em parceria com agricultores ao redor do mundo para movimentar commodities agrícolas de onde são produzidas para onde são necessárias — de maneira mais rápida, inteligente e eficiente. Somos uma empresa líder mundial em originação, armazenamento, distribuição, além de processamento e refino de oleaginosas, oferecendo um amplo portfólio de óleos, gorduras e proteínas de origem vegetal. Atuamos lado a lado com nossos clientes em ambas as pontas da cadeia de valor para fornecer produtos de qualidade e desenvolver soluções inovadoras e personalizadas que atendam às necessidades em constante evolução dos consumidores. Com mais de 200 anos de experiência e presença em mais de 50 países, temos o compromisso de fortalecer a segurança alimentar global, promover a sustentabilidade e contribuir para a prosperidade das comunidades onde operamos. A Bunge tem sede registrada em Genebra, Suíça, e sua sede corporativa está localizada em St. Louis, Missouri, EUA. Saiba mais em bunge.com.br.

Diariamente, nossos profissionais incorporam os valores que são a essência da Bunge:

•    SOMOS UM SÓ TIME– Colaborativo, respeitoso e inclusivo
•    LIDERAMOS O CAMINHO – Somos ágeis, Empoderados e inovadores
•    FAZEMOS O QUE É CERTO – Com segurança, de forma sustentável e com integridade

Reconhecemos que nosso sucesso depende da variedade de perspectivas que cada um de nossos colaboradores agrega à Bunge. Estamos empenhados em promover práticas para nutrir uma cultura de pertencimento para todos. Globalmente, apoiamos os Princípios de Empoderamento das Mulheres, de ONU Mulheres. No Brasil, somos associados ao Mover - Movimento pela Equidade Racial, e fomos eleitos pela ferramenta global Disability Index Report® como um dos melhores locais para se trabalhar em relação à inclusão de pessoas com deficiência. Atuamos continuamente em prol de nosso compromisso de deixar um legado positivo em todas as comunidades onde atuamos.

Se você se identifica com esses valores, junte-se a nós! Valorizamos e investimos em pessoas que acreditam em nosso propósito e o vivenciam com entusiasmo a cada dia – pessoas que têm #OrgulhodeSerBunge