Team Lead- OTC

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Date: Apr 12, 2024

Location: PB, IN, 160059

Company: Bunge

Location : Mohali 

City : Mohali 

State : Punjab (IN-PB) 

Country : India (IN) 

Requisition Number : 33713 





Business Title Team Lead-OTC                                                   Effective Date: -01-Dec-2023                     

Global Job Title: Team Lead-OTC                                               Reports to (position): Manager - CTC

Global Function: CTC                                                                   Global Department: CTC             




Role Purpose Statement  


The position is responsible for support Credit to cash (CTC) function in performing Sales order and Billing, Managing Debit and credit notes; cash application, customer clearing, preparing SOX and control reports, dispute management,  



Main Accountabilities:

  • Ensure unapplied and advance cash review and clearing on daily basis and reporting the open items each day to management.
  • Manage the timely and accurately posting of incoming customer payments, billing process and other CTC tasks
  • Ensuring processing quality is maintained (e.g. release of blocked orders, refund of advances, Billing and Deliveries to be invoiced)
  • End to end knowledge of Credit to cash process in SAP environment
  • Manage communication with local team in different language.
  • 1st point of contact for managing escalations with regards to any technical or procedural issues on OTC processes
  • Applies significant knowledge of industry trends and developments, best practices, implements effective continual improvement solutions.
  • Measure, analyze and report internal KPIs to monitor OTC activities and quality
  • Identify the unallocated/unapplied cash and work with onshore teams in clearing the customer accounts 
  • Monitor and minimize unapplied cash or advance payment in line with agreed targets
  • Support the Manager in achieving process improvements, driving continuous improvement
  • Ability to understand customer expectations and deliver accordingly 
  • Ensure compliance with Group’s Sarbanes Oxley programme and Standard Policy and Procedures
  • Fair understanding of period closing procedures and meet deadlines
  • Periodic review of receivables aged balance reports
  • Preparation of data for audit requests during quarterly/annual reviews.
  • To be responsible for meeting and exceeding Service Level Agreements targets and Customer expectations, improve operational effectiveness and efficiency, resolve problems, and ensure compliance to policies 


Additional responsibilities:

  • Resolve queries within defined timelines.
  • Identify ideas for process improvement utilizing industry leading practices.
  • Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future.
  • Provide all information, documents, and reports for audit. Post the audit; take steps as per corrective action plan drafted by the Team Leader.
  • File and archive relevant documents.




Major Opportunities and Decisions (

  • Compliance with Financial reporting timelines by coordination with all process owners.
  • Maintaining hygiene and quality of General Ledger reconciliations with appropriate accruals details and timely clearing.
  • Maintaining Zero significant deficiency/observations for Sox Audits, USGAAP, Statutory, Cost Audit, GIA Audit or any other compliance audits mandated by Bunge.
  • To identify and implement process change to bring efficiency.






  • MBA Finance or B.Com with 8+ years of relevant experience with CTC.





Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.


Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.  Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled

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