Technical Service Representative

A Day in the Life: Technical Service Representative provides bakery and snack food shortenings and oils applications support to customers and the Bunge Oils’ sales organization via personal visits, telephone, and email correspondence. In conjunction with sales, the Technical Service Representative will be responsible to define the best way to support customers’ requests, identify their needs and assist them. 
The Tech Service Representative acts as a connection to Bunge. The Technical Service Representative assists in the technical training of Bunge Oils sales force.  Finally, the Technical Service Representative is responsible for the application details of projects which have been assigned.   

What You'll Be Doing: 
Responsible for bakery and snack food shortenings and oils applications support to customers and the Bunge Oils’ sales organization.
Corresponds with customers with oversight from either Sales or the supervisor on the promotion of Bunge Oils’ bakery and snack food shortening and oils products.
Develops and maintains mastery of the Bunge Oils’ product line as applied to bakery and snack food products.
Keeps abreast of the latest applications developments in the use of shortenings, margarines, and oils in bakery and snack food products.
Works with the supervisor to prioritize requests to ensure that the applications support to key accounts is promptly and accurately delivered.
Recommends sales leads qualification to the supervisor for distribution to sales.
Keeps records and documentation of all correspondence.
Assists in the technical training of the Bunge Oils’ sales force.  
Participates as a lecturer and demonstrator of Bunge Oils’ product line as applied to bakery and snack food products in the enrollment and continuing education of Bunge Oils’ sales force and other relevant Bunge Oils’ internal groups 
Provides applications support to Bunge Oils’ sales and other relevant Bunge Oils’ internal groups via telephone, or e-mail correspondence.  
Assists Sales and other groups on specific key customer needs.
Provides input into cost saving, quality and product improvement opportunities.
Externally, expected to represent Bunge Oils as a technical resource.
May give technical presentations at Key Customers.
May give technical presentations at Scientific Meetings.
Responsible for the application details of projects which have been assigned.

Skills/Experience 
Bachelor's degree or Master in Food Science or Bakery Science.
Minimum of 4 years experience as a Tech Service Rep or equivalent
Proven results in high performance teams achieving common goals.
Ability to adapt to, work and influence a multi-cultural environment and team.
General understanding of food production processes.
Proven ability to recognize/understand, properly communicate and follow up new trends in the food industry and final consumer products market
Excellent analytical and problem solving skills.
Improve Bunge's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy.
Collaborate, effectively communicate with others and take initiative to continually develop themselves.
Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change
English proficiency required

At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.

Every day our people exemplify these values, which represent Bunge at its core:

•    We Are One Team – Collaborative, Respectful, Inclusive
•    We Lead The Way – Agile, Empowered, Innovative
•    We Do What’s Right – Safety, Sustainability, With Integrity

If this sounds like you, join us!  We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge