Customer Technical Solutions Manager- Istanbul

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Date: Mar 28, 2024

Location: Istanbul, Istanbul, TR, 34854

Company: Bunge

Location : Istanbul 

City : Istanbul 

State : İstanbul (TR-34) 

Country : Türkiye (TR) 

Requisition Number : 33442 

 

 

Are you ready for a new stage in your career in one of the biggest companies in Agri and Food Business? You probably have heard about our local brands Salat and Komili so how about applying for our Customer Technical Solutions Manager role in Istanbul?

 

 

Bunge Gida Sanayi ve Ticaret A.S.

Centrum Is Merkezi Aydinevler Sanayi Caddesi

No:3/301 Kucukyali 34854  Maltepe - Istanbul – Turkiye

 

Read the vacancy below to learn more about it and please submit your application as English version!

 

What will you be responsible for as an Customer Technical Solutions Manager:

 

Develop Customer Relationship

 

  • Lead and build business relationship and networks with the key customers stakeholders, such as Technical and Quality teams to develop deep understanding of our customers’ innovation pipelines and strategy, product lines, quality requirements, production capabilities/limitations, business strategy, and market trends of focus.
  • Identify opportunities to grow the customer base with the commercial teams in the value-added product space.
  • With commercial team, engage with customers to identify new business opportunities and create distinctive value to current business relations.
  • Process improvements, reformulation of current products, presentations, training and identifying new customer solution opportunities. 
  • Provide quick response to customer needs.
  • Shared lead in achieving key commercial team’s objective on new business development, as well as current business protection by providing technical support and knowledge sharing.
  • Actively participate in industry tradeshows/exhibitions and meetings where BLC customers are in attendance.

 

Technical Expertise

 

  • Provide technical support across the various fats and oils related applications areas.
  • As a technical leader deliver presentations and/or represent the company at conferences, authorities, expert groups, advisory boards, and interest groups.
  • Provide technical advice to the business on potential projects / product development. Initiate and manage product development projects.
  • Co-ordinate and conduct workshop activities, training programs as well as private sessions for the customers in the Creative Studio, on site or virtually.
  • Develop sales tools including presentation, brochures, and product application information to share with the customer for the existing products as well as the newly developed products.
  • Project follow up and monitoring for the success of all the critical projects in pipeline.

 

Tracking Customer Insights

 

  • Seek and track customer feedback and insights to help ensure new product development efforts are in alignment with marketplace needs. 
  • Independently monitor customer trends, keep track of competitor capabilities, and recommend new product development projects
  • Maintain customer visit reports
  • Develop current knowledge in B2B/B2C markets, oils and fats processing, food safety, nutrition, quality analysis and application
  • Propose and develop new products as needed by the market.  This could be in cooperation with our Innovation team and specific customers

 

 

What do we expect from our future colleague?

 

  • Bachelor or Master's Degree in Food Science, Food Technology, Biotechnology, Biology, Food Engineering, Chemical Engineering, Chemistry, Microbiology or equivalent.
  • Minimum 5 years working in the edible oil industry, Food Ingredients, Confectionery/Bakery/Frying or Restaurant industries in Product Development or Technical Services type roles, particularly those involving customer facing experience.
  • Knowledge or working experience in edible oil manufacturing and applications in the food industry. 
  • Able to conceptualize new ideas and commercialize new product range.
  • Good interpersonal skills, confident and ability to communicate effectively both written and verbally with both internal and external customers.
  • Fluent in English.
  • Ability to work independently as well as in a team.
  • Strong problem solving, organization, planning, executing, good interpersonal and time management skills with ability to lead activities.
  • Experience in product development activities and managing projects.
  • Travel to visit customers and represent the company at industry events (up to 50% of the time).
  • Market and customer focused, responsive to customer needs.
  • Strong planning and executing skills.
  • Proficient in MS Office (Word, Excel, PowerPoint, SharePoint), as well as Customer Relationship Management (Salesforce) and ERP (SAP)
     

What do we offer:

 

  • A competitive salary and great benefits package (medical services, lunch allowance, contribution to private pension, etc.)
  • Work within an international and experienced team
  • The freedom to contribute in an impactful way to the business.

 

 

 

We are Bunge

 

Bunge is a global agribusiness with one mission – we connect farmers to consumers to deliver essential food, feed, and fuel to the world. We have unmatched global scale and deeply rooted relationships which allow us to bring innovative ingredients and knowledge to some of the world’s biggest brands – many of which are likely in your home right now. 

 

We know that to achieve our mission and deliver the best results to our customers, each other, and the world we need to work together – so we hire talented people who are passionatebold, and driven to work as One Bunge. This dedication is deeply embedded in our culture and reflected in the way we work.

 

Every day our people exemplify these values, which represent Bunge at its core:

 

Act as One Team

by fostering inclusion,
collaboration and respect

Drive for Excellence

by being agile
                 innovative and efficient

Do What’s Right

        by acting safely, ethically
and sustainably

 

If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge.

 

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. 

#LI-SG2

 


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