Planner / Customer Service Coordinator Diemenen

Vacancy – Planner / Customer Service Coordinator

Location: Diemen (Amsterdam East) | Full‑time

About the role

For our Diemen site, OllecoBunge is seeking a Planner / Customer Service Coordinator with a strong operational profile. This vacancy is critical to stabilising and further professionalising site operations.

You will be responsible for planning, customer coordination and supply‑chain alignment within our logistics operation focused on the collection and processing of Used Cooking Oil (UCO). The role sits at the heart of an expanding company and requires ownership, operational control and continuous improvement.

Key responsibilities

• Ensure all duties are performed in a safe manner, reporting incidents, hazards and near misses
• Develop and maintain comprehensive planning schedules aligned with customer demand and operational capacity
• Manage in‑ and outbound customer communication and relationship management
• Ensure accurate and timely order processing and administrative follow‑up
• Coordinate closely with operations, logistics and sales to ensure efficient product flows
• Support and coordinate drivers and on‑site operations
• Monitor and manage inventory levels, anticipating demand and preventing shortages or excess stock
• Identify constraints and implement process improvements to enhance efficiency and resource utilisation
• Support hands‑on inbound and outbound activities when required
• Ensure compliance with safety, quality and company policies
• Manage operational risks and adapt plans to minimise disruption and maintain service levels

The role focuses on operational control, planning discipline and performance improvement.

What does a typical workday look like?

Your day starts at 08:00 AM by reviewing the planning, risks and priorities. Mornings are dynamic, with departures, customer interactions and changes requiring immediate attention. Throughout the day, you monitor execution, adjust plans and ensure accurate system registration. In the afternoon, the focus shifts to closing operational activities, reviewing inventories and preparing the next day’s schedule.

Who are we looking for?

You are an experienced operational coordinator who takes ownership.

You:

• Have experience in logistics, supply‑chain planning or operational coordination
• Work in a structured way and set clear priorities
• Communicate effectively with customers, drivers and internal teams
• Are digitally proficient and comfortable with ERP and planning tools
• Operate independently in a fast‑changing environment
• Are authorized to work in the Netherlands
  (Based on the salary level, this role does not meet the Dutch government requirements for the Highly Skilled Migrant scheme).
• Are based in, or relocating to, the Diemen / Amsterdam East region

Language skills

• English: required, Dutch is a great benefit

Why join this role?

• High responsibility and operational impact
• Central position in a turnaround phase
• Clear growth opportunity toward Operations or General Management
• Short decision lines and measurable results

What do we offer?

• A solid operational role within a European organisation
• Autonomy and the opportunity to implement improvements
• Work location: Diemen (office‑based)
• Working hours: 08:00 – 17:00
• Salary indication: €3,000 – €4,000 gross per month (based on full‑time employment)
• 25 holiday days
• Travel allowance
• A bonus scheme for bringing in new customers

Application process

If we see a potential match based on your CV, you will first receive a set of screening questions by email, followed by a Teams interview with Recruitment. The process is concluded with a face‑to‑face interview at our office in Diemen.

#LI-DDV

In October 2022, Bunge, a leading producer of plant-based oils, and Olleco, the renewables division of ABP Food Group and the UK’s leading collector of used cooking oil, announced a 50/50 joint venture agreement to create Olleco Bunge, a business that encompasses the full life-cycle of edible oils. The solutions and services we offer address environmental and energy security challenges from key markets in Europe, helping our customers to operate more sustainably. 

We supply a range of high quality, sustainable cooking oils.

We collect used cooking oil which is used to create high quality biofuels for transport.

We help food companies to enter the circular economy.

Biodiesel from used cooking oils delivers significantly higher greenhouse gas savings. 

At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of ~37,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.

Every day our people exemplify these values, which represent Bunge at its core:

•    We Are One Team – Collaborative, Respectful, Inclusive
•    We Lead The Way – Agile, Empowered, Innovative
•    We Do What’s Right – Safety, Sustainability, With Integrity

If this sounds like you, join us!  We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge