Customer Solutions Specialist

Are you a proactive and customer-centric professional with a passion for driving commercial success in the food industry? Do you excel at building strong relationships, optimizing commercial value to customers and ensuring exceptional service? Bunge is on the lookout for a Customer Solutions Specialist to join our dynamic EMEA team.

This critical role within Bunge Food Solutions EMEA is integral to maintaining and enhancing our customer relationships. You will be responsible for managing and achieving sales targets for allocated customers, ensuring accurate forecasting, executing contract management activities and providing outstanding service. Working closely with Sales Managers and leaders, you will be key to supporting the effective management and development of our customer relationships and business across the region. This position also manages a selection of customers not directly handled by sales managers.

Key responsibilities:

• Customer Relationship Management: Interact proactively with customers and all relevant stakeholders to provide top-quality value-added service, building and strengthening relationships through efficient, customized and culturally aware communication.
• Sales Process Execution: Efficiently execute the end-to-end sales process, including price offers, negotiations, contracts booking and meticulous contract management and execution.
• Sales Team Alignment: Coordinate and lead regular meetings with Regional Sales team to ensure alignment on contract coverage, 'to sell' positions and to plan upcoming actions effectively.
• Operational Collaboration: Participate in weekly meetings with the Sales Operations team to ensure seamless alignment on contract execution and customer approach, optimizing our service delivery.
• Commercial Support: Provide comprehensive support for all activities necessary to manage customer relationships effectively, including data analysis, commercial reporting, client visit preparation and participation, sales forecasting and account plan updates.
• Issue Resolution & Improvement: Proactively solve customer issues, knowing when to escalate sensitive problems and actively participate in process improvements and system implementations to enhance efficiency.
• Internal Coordination: Act as a crucial coordinating link between customer requests and internal functions (e.g., Technical Service, Quality Assurance, Supply Chain) to ensure timely and effective resolution of inquiries related to specifications, samples, onboarding, sustainability and other service needs.

What we are looking for:

• Bachelor’s degree level preferred, with a strong commercial background and mindset.
• 5+ years of experience in sales support within complex international B2B food customer environments.
• Proficiency with MS Office, SAP, and Salesforce (SFDC).
• A candidate that prioritizes customer centricity, has an entrepreneurial spirit and a "can-do" mentality, eager to contribute to a high-standards sales team culture.
• Proficiency in English, additional languages are a plus.

#LI-TN1

At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of ~37,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.

Every day our people exemplify these values, which represent Bunge at its core:

•    We Are One Team – Collaborative, Respectful, Inclusive
•    We Lead The Way – Agile, Empowered, Innovative
•    We Do What’s Right – Safety, Sustainability, With Integrity

If this sounds like you, join us!  We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge