Principal Consultant - SNOW

JD – ServiceNow Principal/Senior Consultant

About Bunge
Bunge is a leading agribusiness and food company with a diverse portfolio of products ranging from bottled vegetable oil to renewable fuels. With a presence in over 40 countries and approximately 35,000 employees, Bunge’s integrated operations span the globe, stretching from the farm field to the retail shelf.

Job Location
Mohali, Punjab

Key Responsibilities

• Participate in all technical aspects of project and solution delivery.
• Act as a key member in project implementations.
• Configure, customize and improve ServiceNow configurations.
• Be actively engaged with customers in life Cycle of Project Delivery.
• Solve technical challenges across multiple complex projects at a time.
• Configure and customize various aspects of ServiceNow (workflow, UI, client scripts, business, rules, debugging, and so on)
• Transform business requirements into technical solutions
• Develop integration components in ServiceNow using Third Party Enterprise App like (JIRA, O365, AD, and others)
• Create capabilities to drive Self-service and automation. (Service Portal, Orchestration)
• Prepare technical deliverables
• Collaborate within a technical team to develop leading edge platform technologies
• Prepare Root Cause Analysis, Review Code and Implementation Approach
• Review current implementation and revamp it as per current understanding.

We are Looking for

• At least 6+ years of experience in ITSM, ITBM, ITOM Business Process Consulting, implementation in ServiceNow, Architecture/Design / end to end platform roll out.
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
• Proven and demonstrated consulting experience (problem solver with attention to detail, Resourcefulness, not shy away to ask tough questions in a positive manner and understanding of business drivers behind the technology)
• Have done multiple API based, Plugin based, Orchestration based integrations between ServiceNow and Enterprise Applications
• Experience with Pre-Post Upgrade Activities, execution and Bug-Fixing
• Experience with Instance Cloning.
• Experience in implementing ServiceNow Service Portal, Event Management and ServiceNow Orchestration.

Required interpersonal Skills

• Strong sense of ownership
• Strong analytical skills
• Ability to work collaboratively with others
• Ability to multi-task at a high level
• Strong communication skills
  (active listener, think before acting, superb verbal and writing skills)
• Ability to take initiative and work independently
• Results-oriented
• Sense of urgency

Required Technical Skills

• ITSM, ITOM (Orchestration, Event Management), ITBM, Request Catalog
• CSM Knowledge would be highly appreciated
• Advance Reporting and Dashboard
• Advance Java Scripting
• Web Technologies (REST, SOAP, HTML, XML)
• SQL
• Glide APIs (Server and Client Side)
• Flow designer, Integration Hub, and concepts after Istanbul Release
• Awareness about Infrastructure Components (Servers, WorkStation, Network Devices, Monitoring Tools, AD, Azure Graph API etc.) and integration interfaces
• ITIL Foundation Certification
• ServiceNow Admin Certification

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.  Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled