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Global Salesforce Business Enablement Lead

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Date: Mar 15, 2023

Location: Chesterfield, MO -Missouri, US, 63017

Company: Bunge

At Bunge, people don’t just come here to work, they come here to grow – solving challenges that directly impact the world with a diverse team of thinkers and doers.  Bunge offers a strong compensation and benefits package, generous paid time off program, flexible work arrangements, and opportunity to progress.  Our hybrid work environment provides a balance of in office and remote work.  Most importantly, in all we do we live our values:
•    Act as One Team by fostering inclusion, collaboration, and respect
•    Drive for Excellence by being agile, innovative and efficient
•    Do What's Right by acting safely, ethically, and sustainably

This leader will work closely with IT and be responsible for developing our Salesforce CRM and suite of solution program, implementing new clouds and new technology enablement tools to support sellers, marketing, digital teams and other business stakeholders to generate maximum business impact across Bunge Food Solutions.  In addition partners with business leaders and IT to identify and implement new tools and drive continuous improvement of our platforms in a way that supports and enhances our selling, analytics and marketing processes and builds new digital capabilities. This role will drive the change management and adoption of our CRM and best practice management around the world.  The Global Salesforce leader has impeccable communication skills, is forward-looking, who excels at creating cross-functional alignment, builds stellar teams, and has a customer centric and growth mindset with a passion for digital enablement.


Primary business applications/systems include but not limited to: SAP, Tableau, SalesForce CRM, Salesforce Marketing Cloud, Pardot, Highspot, Account Planning applications, WalkMe type training solutions. 


This leader will be responsible to maximize leverage of Salesforce and related technologies enabling sales, marketing, and other business stakeholders to generate maximum business impact across Bunge Foods Solutions.   This role will partner with IT to align on tech roadmap and portfolio of solution.  This role will partner with various business team to align on priorities, drive transformation & change, and ensure continued org readiness with on-going training.    This leader has impeccable communication skills, is forward-looking, excels with creating cross-functional teams, and has a customer centric and growth mindset with a passion for digital enablement.

•    Lead and collaborate with regional CRM administrators to drive consistent use and adoption and best practice implementation of our Salesforce suite of solutions. Document existing and new processes and procedures. Roll out best in class training for users to better embed our sales process, pipeline management, or new roll-outs. 
•    Closely support the CoE, Pricing, IT and CRM Admin team to develop and implement new pricing tools like CPQ working in the design, process mapping and user training that is fully documented and supported by various high impact modalities to drive adoption.  
•    Partners with ComEx team to support and monitor adoption, drive continuous improvement of our Tableau Dashboards and deploy new tools as well as supporting Lead Engine Workshops and output. 
•    Supports business partners to implement new solutions to new geographies and/or businesses to ensure consistent development, deployment and adoption.  
•Provide analytical and technical assistance to the Accelerate TO and Workstreams to support the transformation
•    Will lead through influence and coordinate a small team of regional administrators
•    Partners with global IT and BI teams
Collaborates and supports ComEx, Marketing, Sales Leadership, Pricing, Digital Customer Experience, the Accelerate Transformation Office, Digital Transformation Office to implement and support global and regional initiatives as well as to develop future processes, technology improvements and capabilities.


CRM Management & Training
•    As the subject matter expert lead and oversee the management and consistent utilization of the Salesforce suite of solutions across Bunge Food Solutions 
•    Implements and ensures maintenance of proper documentation of processes and procedures across the business. Putting in place effective communication plans to keep organization and users well informed and providing visibility and easy access to information.   
•    Leads the creation and deployment of best in class training using a variety of training modalities capitalizing on Bunge’s existing capabilities while introducing new ones. 
•    Coordinates any changes to process & solution globally


Salesforce Administration 
•    Partners with ComEx Lead Engine team to support workshops and lead engine output management to ensure proper and timely uploading of opportunities 
•    Monitors support of the business across geographies to ensure proper user support. Identifies needs, gaps, and makes necessary recommendations for improvement
•    Ensures consistent use, adherence to standards providing support and coaching 
•    Help design and supports new releases, features and functionality 
•    Help identify and orchestrates together with IT and partners the development and deployment of new enablement tools


New Initiatives & Project Management 
•    Collaborates closely with Accelerate, Digital and Bunge Food Solutions leadership to develop and implement new projects and use case roadmaps working closely with IT.
•    Collaborating with IT in identifying technical solutions, new platforms and technologies 
•    Together with IT and partners develop deployment plans including deployment of high impact training program to ensure successful rollouts 
•    Support the change management associated with technology/digital transformation 
•    Provide analytical and technical assistance to the Accelerate TO and Workstreams to support the transformation


Team Engagement and Talent Development  
•    Develops a strong global network of administrators instilling the oneBunge mindset 
•    Provides clear communication to ensure team is well informed and prepare to support transformation sprints 
•    Ensures CRM Administrators have the necessary skills and competencies to perform in their roles. Provides active coaching to help develop their knowledge and skill base 
•    Assesses needs and gaps and promotes training to ensure team is prepared to support new tools or deployments 
•    Disseminates best practices globally


Skills/Experience Requirements:
•    Bachelor Degree in Business, or a relevant technology focused discipline.  MBA a plus 
•    Six Sigma Black Belt certification a plus 
•    Salesforce Certifications such as: Certified Administrator, Advanced, Certified Developer, App Builder a plus
•    2+  minimum years’ experience in a CRM type leadership role using influence vs direct authority 
•    5+ years relevant hands on experience in CRM, digital-enabled business process transformation 
•    Experience with a wide array of Salesforce cloud such as Marketing Cloud/Pardot, Sales Cloud, CPQ, Service Cloud, BI, SAP, and training technologies such as WalkMe 
•    Experience integrating with 3rd party data providers and services a plus
•    Experience Measuring CRM effectiveness
•    Extensive knowledge of sales enablement technologies, processes, and best practices.
•    Extensive knowledge of sales training best practices (analysis, instructional design, delivery, implementation, and evaluation) and familiarity with adult learning.
•    Knowledge of marketing processes, sales methodologies, sales process, and buyer’s journey alignment.
•    Strategic, data-driven thinker using metrics and observation to improve sales efficacy
•    Highly organized and Skilled at Project management
•    Effective presentation and communication skills at senior and user level 
•    High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change.
•    Experience in change management and leading through influence 
•    Expert ability to collaborate and generate a spirit of cooperation while coordinating diverse activities and groups within a team environment
•    Proven track record of developing team members

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.


Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.  Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled

Nearest Major Market: St Louis

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