South America Customer Solutions Delivery Lead

Location : BAL - GASPAR - CENTRAL 

City : Gaspar 

State : Santa Catarina (BR-SC) 

Country : Brazil (BR) 

Requisition Number : 34127 

Bunge has an exciting opportunity available for a South America Customer Solutions Delivery Lead.  In this role you will be part of a global team working on challenging, meaningful projects impacting core business activities.  Since 1818, Bunge has been connecting farmers to consumers to deliver essential food, feed, and fuel to the world.  Looking to the future, our ambition is to continuously reinvent ourselves, leveraging data to be at the forefront of analytics, technology and talent to accomplish our purpose in a better, faster and simpler way.  Bunge is committed to operating and thriving in the digital world – creating world class agile teams where teammates are empowered and encouraged to collaborate and test and learn to succeed.
 
At Bunge, people don’t just come here to work, they come here to grow – solving challenges that directly impact the world with a diverse team of thinkers and doers. Bunge offers a strong compensation and benefits package, generous paid time off program, flexible work arrangements, and opportunity to progress.  Our hybrid work environment provides a balance of in office and remote work.

Most importantly, in all we do we live our values:
•    Act as One Team by fostering inclusion, collaboration, and respect
•    Drive for Excellence by being agile, innovative and efficient
•    Do What's Right by acting safely, ethically, and sustainably

Overview:

We are looking for a motivated and experienced technology professional to join the SA Application and Business Platform Transformation teams in the Business Technology (BT) organization. The SA Apps team will be responsible for Enterprise Systems in South America. This role will drive salesforce implementations and support over the region and will partner closely with Enterprise Application, Global COE and BTP teams, and also with Bunge Shared Services and Business Process Owners and Key Users teams.

Essential Functions:

• Lead South America Salesforce implementation journey and on going support.
• Ensure that Salesforce.com capabilities are effectively implemented, optimized, and aligned with the company's sales and customer relationship management and customer solutions objectives.
• Lead a team of Salesforce administrators and specialists (internal and external), working together to improve the CRM solution’s efficiency and enable Bunge's sales and marketing processes.
• Work together with SA Apps peers to standardize processes, governance and solutions over the workstreams, region and globally.
• Strong solution delivery capabilities overseeing the end-to-end, from small enhancements to complex project lifecycle, from initiation to deployment (preparation, blueprint, solution design, functional specification, configuration/development, testing, go-live, transition to run and post go-live support), ensuring projects are delivered on time, within scope, costs and meeting quality standards.
• Parterning with peers over Business Technology organization and align solutions and deliverables.
• Ability to structure technology initiatives by applying either Agile and PMI methodologies.
• Team Leadeship: Lead and develop a team of Salesforce administrators and specialists.
• Provide guidance and support in the daily activities of the team.
• Set clear objectives, performance metrics, and provide ongoing feedback to team members.
• Vendor and Stakeholder Relationship: Collaborate with Salesforce vendors and maintain relationships with key stakeholders, providing input for future system enhancements.

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, Business Administration or Technology related field
• Strong Experience with at least 5 full life cycle of salesforce.com technology implementation phases from project preparation, realization, final preparation, go-live and post go-live support
• Proven experience +3 years in a leadership role and people management within application delivery
• Project Management experience at least 5 medium complexity projects
• Demand Management processes and governance
• IT Vendor Relationship and Management
• Proficiency in project management methodologies and tools, and a track record of delivering technology projects
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders and build strong partnerships
• Ability to navigate and lead in a fast-paced, dynamic multinational technology environment
• Possess a hands-on, creative, and innovative attitude that fuel a culture of forward-thinking and breakthrough ideas
• Ensure an effective and organized delivery of results, driving collaboration, cultivating alliances, nurture potential, mentor individuals for advancement in their present or upcoming positions
• Strategic mindset with the ability to think critically and make data-driven decisions
• Ability to work independently, focused, organized and rigorous.
• Portuguese, Spanish and English at professional level
• Previous experiences with global and distributed technology teams
• SAP SD modules background experience is a plus
• Good knowledge in Sales Cloud preferred
• Salesforce certification is a plus

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.  Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled