Application & Technical Support Manager

Walter Rau Neusser Öl und Fett AG, headquartered in Neuss, is part of the Bunge Group and one of the leading manufacturers of high-quality, vegetable fats and oils. Our first-class products are sold to well-known major customers in the food industry in Germany and abroad. With state-of-the-art processes and around 220 employees, we refine selected vegetable raw materials into functional ingredients. The Bunge Group is one of the world's largest trading and processing companies for oil and cereal seeds. The company's activities include trading and processing of agricultural products, as well as the production of foodstuffs.

For the next possible date we are looking for our Technical Service Team EMEA a   

Technical Service Manager Key Accounts Culinary (m/w/d)

These tasks await you with us:

• Betreuung der bereits bestehenden Beziehungen zu unseren Key Account Kunden zusammen mit dem Sales Manager

• Manage the technical relationship with customers together with the Sales Manager

• Scout new opportunities for customer developments

• Develop and deliver customer projects, including sample supply and evaluation

• Identify customer needs and translate them into concrete offerings with and without support of R&D

• Ensure adequate speed of response, time-to-market and communication (manage expectations)

• Negotiate and manage product specifications with customers and operations as necessary, prevent resolve out-of-spec situations

• Organize customer workshops and trainings, represent company at exhibitions and fairs (stand crew) for the entire portfolio

• Support building product USPs in application and demonstrations thereof, drive application development

• Build and maintain presence and visibility in the local technical community and network, e.g. by participating in expert groups, advisory boards to technical institutions etc.

• Contribute to collective conscience across A&TS by sharing experiences and insights across team

• Contribute to market (competitor) intelligence by actively sharing observations and insights with marketing, sales, product management

• Support local supply chain development

This profile convices us:

• Completed Degree in food technology / chemistry, nutritional science, biotechnology or similar, or a comparable qualification

• Several years of professional experience in a food processing company required

• Experience in customer contact desirable

• Technical understanding of fats and oils as well as culinary knowledge (deep frying, soups and sauces)

• Strong communication skills, customer-oriented thinking and an independent and goal-oriented way of working

• Enjoy working in an international team and respectful cooperation

• Willingness to travel both to customers and to other locations

• Good knowledge of MC Office software, knowledge of Salesforce, SAP and project documentation desirable

• Very good written and spoken German and English skills

What we can offer you:

• A responsible position in a successful and fast-growing company in the food industry with a group connection
• Challenging tasks in an appreciative, collegial environment with good development opportunities and intensive familiarization with a complex, challenging work environment
• A permanent contract with payment according to collective bargaining agreements with vacation pay and a special annual benefit as well as an annual allowance for the company pension plan
• A 38-hour work week with 30 days of vacation (plus 12/24 & 12/31 off).
• Internal and external training
• Social counseling by the family service EAP-Assist
• Very good transport links to the port of Neuss and our own employee parking spaces

Have we aroused your interest?

Then we look forward to receiving your application documents, stating your availability and salary expectations, exclusively via our career portal on our homepage.

Your contact person is Svenja Gärtner (Tel.: 02131/208162 svenja.gaertner@bunge.com)

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.  Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled