OTC Specialist- Customer Service

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Date: May 27, 2024

Location: Tianjin, TJ, CN, 300457

Company: Bunge

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.

Role Purpose Statement:

This role is aimed to support daily sales and execution of Bunge China crush business, service inner and external customers in aspect of contract management, delivery request, cash application and reconciliation, ensure efficient execution and high customer satisfaction.

 

Main Accountabilities:

  1. Contract creation and modification in SAP system.
  2. Input and modify delivery order and cash application in SAP according to customer request.
  3. Set up and maintain customer master data in related systems.
  4. Handle inner & external customers` request via email and phone calls, assist customer to resolve issues during execution.
  5. Collect AR and arrange customer account recon.
  6. Provide data support for management and customers.

Education/Experience:

 

  1. Bachelor’s degree or above, major in finance or tech is preferred.
  2. 3 year’s experience in production industry, experience of crushing plant or share service center is preferred.
  3. CI mindset is must, CI project experience is advantages.


Job Segment: Sustainable Agriculture, Contract Manager, ERP, SAP, Agriculture, Customer Service, Legal, Technology

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