Global Salesforce Business Analyst

Location : Zaandam, Amsterdam, Barcelona Hub 

City : Zaandam, Barcelona 

State : Noord-Holland (NL-NH) 

Country : Netherlands (NL) 

Requisition Number : 28213 

The Global Salesforce Business Analyst is a primary point of contact for business stakeholders. This role is responsible for understanding both business and system perspectives. On the business side, they understand processes, goals, and objectives, while on the technical side, they have a strong understanding of Salesforce components and configuration. This wide scope of insight enables the Global Salesforce Business Analyst to efficiently and effectively propose solutions to business problems, clearly translate business requirements to system specifications, and support the delivery team to accurately address problems, resulting in data-driven solutions that improve business processes and efficiencies.

Responsibilities:
•    Partner with Business stakeholders and Product Owners to evaluate and document business processes, anticipate requirements, uncover areas for improvement, lead the implementation of solutions
•    Translate business requirements into system fixes, enhancements, or projects to be actioned on working closely with the development team
•    Support the technical team in managing backlog demand by working directly with business stakeholders to evaluate requests, troubleshoot issues, suggest and agree on solutions
•    Evaluate the impact of business requests within Salesforce and across business regions
•    Liaise with internal and external teammates, partners, and third-party contributors daily to monitor progress by tracking activity, resolving problems, and requesting actions
•    Assist with system quality testing, user acceptance testing, and creation of end user guides
•    Build and maintain knowledge of business processes and evolving business needs, and identify solutions that address gaps
•    Keep abreast of new Salesforce features and functionality
•    Embrace and encourage global solutions and processes that ensure delivery excellence
•    Ensure developed solutions meet business needs and result in business satisfaction
 

Experience:
•    Bachelors degree in Business or Technical field
•    5+ years of commercial business experience or business systems analysis experience
•    5+ years of experience implementing, configuring, and administering Salesforce
•    Excellent knowledge of requirements gathering and project management techniques 
•    Strong understanding of information technology capabilities to apply to business requirements
•    Demonstrated ability to translate business requirements and work with technical teams to deliver these solutions.
 

Skills:
•    Highly analytical, detail-oriented, and organized
•    Excellent interpersonal, listening, oral and written communication skills
•    Ability to interact and partner with business stakeholders across all levels of the organization
•    Self-motivated, consistently taking initiative, and seeking opportunities to learn and grow
•    Strong time management skills and ability to manage several overlapping projects and initiatives
 

Set yourself apart with:
•    Salesforce certification is a plus
•    Scrum or Agile methodology experience a plus
•    JIRA, Confluence, or other Project Management tool experience is preferred
•    SAP knowledge is a plus
 

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We Are Bunge

Bunge is a global agribusiness with one mission – we connect farmers to consumers to deliver essential food, feed and fuel to the world. We have unmatched global scale and deeply rooted relationships which allow us to bring innovative ingredients and knowledge to some of the world’s biggest brands – many of which are likely in your home right now. 

We know that to achieve our mission and deliver the best results to our customers, each other and the world we need to work together – so we hire talented people who are passionate, bold and driven to work as One Bunge. This dedication is deeply embedded in our culture and reflected in the way we work.

Every day our people exemplify these values, which represent Bunge at its core:

If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.